Compliance With Laws. It is the policy of Bluegrass Guru to adhere to all applicable laws and principles affecting the collection, processing, and maintenance of Personal Information.
Use of this Website by Children. The Website is not intended for use by children under the age of thirteen (13). In order to access the Website, you represent that you are thirteen (13) years of age or older. If you are under thirteen (13) years of age, you are not authorize to use the Website and should immediately discontinue use of the Website and/or corresponding applications and services provided by Bluegrass Guru.
Personally Identifiable Information. When you register with any application or service provided by Bluegrass Guru, you may complete a registration form that requires you to provide Personal Information (including, without limitation, your name and email address).
Announcement Email Information. From time to time we provide information about our products to our customers in the form of email. If you register with an Bluegrass Guru service or application, you will have the option to opt-in/out of Announcement Emails. After successfully registering, you have the option to set your opt-in/out preference using the settings provided by the service or application. Announcement Emails will be emailed directly to the address that you provide when you register.
We may place email links and or forms on our Website to allow you to contact us directly. The Personal Information you provide in these links and forms is used to respond directly to your questions or comments. We may also file your comments to improve our website, products, or process, or review and discard the Personal Information. All information, other than the Personal Information that you send to Bluegrass Guru using these email links or forms, will not be considered or treated as confidential information. Do not send us any information, ideas, suggestions, proposals, or comments that you consider confidential or that you want to be treated as confidential.
Use of Your Personally Identifiable Information. We use Personal Information to respond to your inquiries, improve our marketing and promotional efforts, to analyze application and service offers, and to customize our services and application(s). We may use Personal Information to deliver information to you and to contact you regarding administrative notices. We may also use Personal Information to resolve disputes and troubleshoot problems.
We may use additional information not considered Personally Identifiable to analyze and improve troubleshooting techniques and responses, and to improve the value of application(s) and services provided by Bluegrass Guru or third parties.
Analytics. As you use any service provided by Bluegrass Guru information from your device and your activity using the service will be logged. This may include your device's IP address, browser type, the web page visited before you came to our website, information you search for on the service, locale and language preferences, device unique identifiers, your mobile carrier, timestamps associated with requests you make, system and app configuration information, and other related interactions with the service. Services you use provided by Bluegrass Guru are logged for general analytic information (through Bluegrass Guru services or using third party services). This includes information such as browser cookies, IP addresses, and the like, which may be associated with Personal Information. This analytic information is only used to maintain a high quality service for our customers when using any Bluegrass Guru service. It is also used for the technical administration of the service, to aid in deciding which features of a service are important, and to aid in Bluegrass Guru providing quality customer support.
Required Disclosures. Bluegrass Guru may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.
Information Sharing and Third Party Service Partners. Bluegrass Guru does not rent, sell, or share personal information about you with other people or non-affiliated companies without your consent or unless we have a good faith belief that access, use, preservation, or disclosure is reasonably necessary to (a) satisfy any law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service (including investigation of potential violations thereof), or (c) detect, prevent or otherwise address fraud, security, or technical issues.
Bluegrass Guru may provide services their applications or services through contractual arrangements with affiliates, service providers, partners and other third parties ("Service Partners"). Bluegrass Guru and its Service Partners use your Personal Information to operate and deliver their products and services. Unless otherwise agreed by you in a separate agreement, Bluegrass Guru's Service Partners may not use your Personal Information to inform you of other products or services available from those Service Providers.
We occasionally send communications to the contact information you voluntarily provide to us about new or updated products, general information about our products, and other information related to our products. We think your time is very valuable and we try to keep the number of these emails low.
If, for any reason, you change your mind about receiving general announcement or other informational communications from Bluegrass Guru, you can opt out by clicking the unsubscribe link at the bottom of any of these email communications. Alternatively, you can opt out by visiting your account settings in the Bluegrass Guru app and disable the “Announcement Emails” option.
In the case where you decline the consent to to receive marketing or promotional materials, we will not send you any additional materials other than those required by our service agreement with you, for example account emails, subscription emails, and service emails. You may also still receive emails when actively using your Bluegrass Guru account based on your notification preferences, your activity in purchasing access to premium services, and other service and account related activities.
Should you have any questions beyond what we've explained here, please feel free to contact us: http://bluegrassguru.freshdesk.com/
Please allow reasonable time for us to reply. We value all of our customers and respond to requests in the order they are received.
Our physical mailing address is: 6705 W 10050 N, Highland, UT 84003
Access and Integrity of Stored Personal Information. You can help Bluegrass Guru maintain the accuracy of your information by updating your application or service settings any time your Personal Information changes. Should you wish to actively delete the Personal Information that you have provided, subject to your understanding that certain deletions may affect our ability to provide the Bluegrass Guru services you have requested, please contact our support team.
Enforcement. If you have any questions or complaints regarding how your Personal Information is treated under this Policy or generally about the implementation of the principles of this policy, please contact our support team.
Last revised: 9 September 2014
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